Welcome to Community!

Low cost

Priced well below the competition

High value

All the power, bundled, no hidden
cost or extra modules to "buy"

IT friendly

One hundred percent web based

Community: raising the bar, lowering the cost





Product Feature and Value Comparison

Feature NICE/IEX Aspect/TCS Verint / Witness / Blue Pumpkin
Basic WFM Features Included Included Included Included
Skill-Based Forecasting Optional Charge Optional Charge Optional Charge Included
Skill-Based Scheduling Optional Charge Optional Charge Optional Charge Included
Multi-Media Forecasting & Scheduling Optional Charge Optional Charge Optional Charge Included
100% Web Browser Not Available Not Available Not Available Included
Real-Time Agent Adherence Optional Charge Optional Charge Optional Charge Included
Agent Access Optional Charge Optional Charge Optional Charge Included
Additional Site Licenses Optional Charge Optional Charge Optional Charge Included
1995 Technology Mandatory Mandatory Mandatory Not Available
Hidden Charges Included Included Included
Free Upgrades Call for
Quote		 Call for
Quote		 Call for
Quote		 Included
50 Agent License Call for
Quote		 Call for
Quote		 Call for
Quote		 $47,010 USD All Inclusive (Installation, Training, Optimization and first year maintenance)

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