FRISCO, Texas–(BUSINESS WIRE)–The WorkForce Management Software Group, Inc. (WFMSG), the provider of the industry-redefining Community workforce management solution, today announced the availability of a free, web-based continuing education series for their installed customers. The Community College curriculum will be made available at no charge to all Community users.

“We are really excited to announce a program of interactive and on-demand education that is available to all Community users,” says WFMSG Principle responsible for Sales and Marketing, Daryl A. Gonos. “The Community College series will focus on best practices workforce management training that we have developed over decades of workforce management system optimization. Community College appeals to users looking to maximize agent resources and business leaders focused on controlling expenses,” he concluded.

“Community may be acquired at significant savings to alternatives,” says WFMSG Principle in Charge of Operations, Todd A. Cotharin. “All upgrades are provided at no charge under our standard maintenance program and providing free education means Community users have the lowest cost of on-going ownership in the industry. This is great for our customers and a significant competitive advantage for WFMSG,” concluded Cotharin.

Community delivers a full array of cost saving contact center forecasting and schedule optimization features. Community allows users to optimize schedules, as well as execute timely intraday management procedures to run at peak efficiency. Community is 100 percent browser based and can be deployed in as few as four weeks using WFMSG’s proven “Steps to Success” process.

About WorkForce Management Software Group, Inc. (WFMSG)

WFMSG has emerged as the innovator in collaborative, low cost workforce management solutions. WFMSG’s Community is coupled with an intelligent deployment process that results in very rapid installation and product adoption. To learn more about Community or set up a live product review of this revolutionary solution and services package, contact us at (877) 668-6870, email us at info@wfmsg.com or visit us on the web at www.wfmsg.com.