FRISCO, Texas–(BUSINESS WIRE)–The WorkForce Management Software Group, Inc. (WFMSG), the provider of the industry-redefining Community workforce management solution, today announced that the solution will be showcased at the Call Center Demo and Conference event held February 25 – 27^th at the Hyatt Regency in downtown Miami.

“Community’s low cost of entry, ownership and rapid, effective deployments have set a new standard for workforce management software,” said WFMSG Principle responsible for Sales and Marketing, Daryl A. Gonos. “We are always excited to share Community’s remarkable forecasting and scheduling features with call center industry professionals. When conference attendees view the power of Community and its flexibility to adapt and grow to support the needs of their business without incurring additional cost they get genuinely excited. This is the product and the price point that call center scheduling analysts and managers have been seeking for decades. Community always elicits an enthusiastic response at these events,” concluded Gonos.

“Workforce management professionals clearly have been conditioned to expect expensive, rigid products and lengthy deployment cycles, says WFMSG Principle in Charge of Operations, Todd A. Cotharin. “Prospects often ask us about pricing twice, just to make sure they understood what we communicated the first time. It is not only low cost of entry that appeals to our customers. Our clients can adopt multi-site and virtual site and in-home agent strategies on demand given Community’s flexible design and modern architecture. Our clients can embrace these strategies without incurring additional licensing fees or professional service charges which means low cost of ownership as well. It is the combination of customer focused pricing strategies, rapid effective deployments and product flexibility that is enabling WFMSG and Community to dominate the competition today. We are looking forward to sharing this value proposition at the show in Miami,” concluded Cotharin.

Community delivers a full array of cost saving contact center forecasting and schedule optimization features. Community allows users to accurately forecast and dimension workload, run what-if analysis, optimize schedules, as well as, execute timely intraday management procedures to operate their centers at peak efficiency. Community is 100 percent browser based and can be deployed in as few as four weeks using WFMSG’s proven “Steps to Success” process.

About WorkForce Management Software Group, Inc. (WFMSG)

WFMSG has emerged as the innovator in collaborative, low cost workforce management solutions. WFMSG’s Community is coupled with an intelligent deployment process that results in rapid ROI. To learn more about Community or set up a live product review of this revolutionary solution and services package, contact us at (877) 668-6870, email us at info@wfmsg.com or visit us on the web at www.wfmsg.com.