FRISCO, Texas–(BUSINESS WIRE)–The WorkForce Management Software Group, Inc. (WFMSG), the provider of the industry-redefining Community workforce management solution, today announced that Version 3.5 of Community will be unveiled at the ICMI Contact Center Management Conference and Expo to be held June 1 – 3 at the Renaissance Austin Hotel.

“We are excited to announce and showcase the new Community 3.5 release at the Contact Center Management Conference,” said WFMSG Principle responsible for Sales and Marketing, Daryl A. Gonos. “Community 3.5 will be the product to see for event attendees. The new .NET 3.5 architecture enhances performance and the new features deliver even more innovative functionality to a solution already renowned for power and ease of use. Community created an industry stir with earlier versions and release 3.5 cements the product as the frontrunner in modern architecture and design advantages. We expect industry analyst and workforce panning professionals to be particularly excited,” he concluded.

“Community release 3.5 further separates our solution from legacy platforms,” says WFMSG, CTO Peter Schmidt. “The functionality in 3.5 represents a long-term, strategic advantage for WFMSG and immediately enhances returns for our customers. Our version 3.5 and .NET 3.5 is no coincidence and our clients now have the most progressive solution available in the market. The new architecture coupled with impressive feature enhancements make WFMSG and Community the significant force in the workforce management industry,” concluded Schmidt.

Community delivers a full array of cost-saving contact center forecasting and schedule optimization features. Community allows users to optimize schedules, as well as, execute timely intraday management procedures to run at peak efficiency. Community is 100 percent browser based and can be deployed in as few as four weeks using WFMSG’s proven “Steps to Success” process.

About WorkForce Management Software Group, Inc. (WFMSG)

WFMSG has emerged as the innovator in collaborative, low-cost workforce management solutions. WFMSG’s Community is coupled with an intelligent deployment process that results in very rapid installation and product adoption. Community is compatible with most of the major telephone systems including Aspect®, Avaya®, Nortel®, Cisco®, Interactive Intelligence®, Siemens® and is also integrated tightly into Five9’s® hosted, call center software on demand, solution. To learn more about Community or set up a live product review of this revolutionary solution and services package, contact us at (877) 668-6870, email us at info@wfmsg.com or visit us on the web at www.wfmsg.com.

WFMSG’s Community solution is also available from resellers Verizon Business, Voice Data Systems, Five9 and Upstream Works.