Community WFM delivers powerful tools for schedulers, performance management tools for supervisors and the richest agent portal in the industry. Community WFM is ready out of the box and customizable on demand. All inclusive licensing means
Community was designed by “workforce managers” for “workforce managers” and for the first time in our industry ease of use does not translate into does not do what we need! Community WFM marries elegance with power and
WFMSG knows that one forecasting method does not work for everyone, no matter what you’ve been told. That’s why Community includes 5 adaptive methods of data modeling along with 5 distinct forecasting objectives. Forecast for a day, a
Community WFM features Steps-to-success. Take a walk to your optimized schedule! Whether you have basic fixed schedules, dynamically optimized weekly schedules or even schedule bidding, Community can simplify and automate your entire schedule process flow. What if scheduling
Release 3.7 thas taken Community to a whole new level and with the FREE 100 Legacy sytem swap-out program, a shiny new Comunity WFM solution can be yours for less than the cost of your pending
Community WFM is modern, easy and collaborative and just isn’t legacy technology. You can get it all and save your contact center a fortune and go live in a couple weeks from install.
Discover Community WFM for yourself: Call
Licensed by scheduled agent only – FREE supervisor, scheduler, manager and UNLIMITED site licenses, add on demand, all modules included in one affordable price. Are you kidding me? No!
We know that you will love the power, ease of use and the low cost. Buy, Lease Purchase and Subscription based pricing is available!!! YOU JUST FOUND YOUR WFM SOLUTION!